Meet 10 of Our Grady Veterinary Hospital Receptionists
We Celebrate & Appreciate these Important Team Members
Being a Veterinary Receptionist is a true calling to care for animals in need– and to help their people with updates, education and a kind, listening ear. As we celebrate Veterinary Receptionist Week 2024, we’d like to share a little bit more about 10 of our hospital’s outstanding Veterinary Receptionists.
You’ve seen Receptionist Amanda Jones’ posts on Facebook! She’s one of Grady Veterinary Hospital’s Facebook ambassadors. She’s been part of our team since 2005, and she learned about Grady Vet when, as a K9 Officer, her husband brought his canine partner here for care. Along with her other responsibilities, she also helps train new receptionists at the practice. Amanda says her favorite part of her job is, “Watching the relationship between people and their pets. It’s nice to be around people who have an obvious love for their animals.”
In 2023, Amy joined the Grady Veterinary Hospital team as a valued Veterinary Receptionist. She helps clients check in and out and other important customer service roles. It’s also crucial to keep the hospital clean and tidy. Amy explains, “I’ve always worked in customer service, and I’ve always loved animals, so working at Grady’s has been a great fit!” Currently, her family includes both a dog and cat.
When her pet was sick, Gabrielle appreciated the Grady Veterinary Hospital team’s care and compassion. She says, “I share the same values, and I wanted to become part of the team.” So, she joined the hospital as a Veterinary Receptionist in October 2022. She is one of the first staff members to see a pet as they come in, and she is also the last staff member clients see when they leave. Gabrielle’s role is vitally important in leading pets to health.
Since starting at Grady Veterinary Hospital in 2015, receptionist Jody Hughes says, “There’s never a dull moment!” Jody was interested in changing her career when she noticed the hospital advertising an open receptionist position. She brought in her resume during her new puppy’s well visit, and we’ve been happy to have her on the team ever since.
Lauren Mehl started as a Veterinary Receptionist with Grady Vet in 2021 after a great career in pet retail and dog training. Her days keep her busy answering phones, getting pets ready to be seen by the doctor and calming both clients and pets during emergencies. She says, “I love to talk to clients about pet stories, learning about their pets, so I can make sure they get the best care possible.” Lauren shares her home with both dogs and fish.
You may have met Lindsey Kahn, who started as a Receptionist with Grady Veterinary Hospital in 2016. She enjoys getting to know our regular clients while answering the phone, making appointments and checking patients in. She’s worked with animals at an animal shelter and zoo before joining our team. She says, “I love working alongside everyone here, because, like me, they are so passionate about pets. It’s wonderful to be surrounded by compassionate people.”
Lori Vogt comes to Grady Veterinary Hospital after previously working in a human ER ward. She explains, “I liked my work but thought working with animals would be even more perfect for me.” She became a Veterinary Receptionist in 2023, where she helps clients at the front desk and over the phone. She is a self-professed animal lover and certainly loves her labraheeler.
Meg Fletcher started her career with Grady Veterinary Hospital during 2023 in the important role of Veterinary Receptionist. Her day is never boring, and she adds, “I love the fast-paced environment and never-ending excitement that every day brings!” Meg also feels good knowing there is no better place for hurt or sick pets than Grady Vet, and her team appreciates her hard work.
Pam Montgomery has been a Veterinary Receptionist for over 15 years, and she started with the Grady Veterinary Hospital team in 2016. She loves helping both animals and their people. Pam adds, “I share in the joys and sorrows or our clients and try to be a comfort to them. We understand they are here with a sick or injured animal and both person and pet needs compassion from us.”
Shelley has been on the Receptionist team at Grady Veterinary Hospital since 2014. She says that one of her favorite things about working here is when a pet is doing much better after being hospitalized and gets to go home. It is so satisfying to see the reunion between the pet and their owners. Everyone is so happy to be together again. To witness this love between pets and their owners is amazing!